US Cellular specializes in not just connecting phone calls but also connecting individuals all over the world. The company offers top of the line phones, innovative service plans and useful apps for your phone. However, similar with any other phone service provider, US Cellular has its own pros and cons in each of its components. Here are some US Cellular reviews you may find useful in choosing the best telecommunication provider that can cater to your specific needs.
US Cellular Products and Services
The company offers a wide selection of phones from Blackberry to Android phones. The US Cellular phones are displayed in an easy-to-navigate interface with clear models and prices displayed as well as the policies for the product. They are also accommodated with average client ratings in order to easily view the products that are most bought and satisfactory with the previous clients. The service plans that the company provides are modified for each client in order to ensure that every minute of the bundle plan is spent well. Other available plans offered are also simplified and are improved in a diverse amount of ways to keep the plans as easy to use as possible to avoid stressful planning activities from the client’s part.
US Cellular Coverage
In terms of US Cellular coverage, the company covers the entire US region from Vancouver to Miami to Montreal. The call strength signal also varies within these parts of the US. Fortunately, clients can check out the max signal strength within their area by using the coverage indicator option that the company included on their website. They also have a built-in voice and data maps that allow viewing of both national and prepaid voice and data coverage as well as wireless modem coverage. According to previous and present clients, the signal coverage that the company offers are better when compared to other providers. However, in some spots, the coverage is somewhat weaker as compared to other areas.
US Cellular Wireless Modems
US Cellular wireless modems enable clients to gain access to the web. The modem is perfect for people who need reliable internet connection on-the-go wherever you are in your travels. The hi-speed system allows you to access all the data and media you will need or want to have during your travels. The monthly expenses for the US Cellular wireless modem PCD UM185 model can range from $50-60 with 5MB limit. The wireless modem has 3G technology capacity with 180° rotating USB port that can be stored when not in use. It is designed in a compact package with lightweight features that can easily fit onto your pocket, making the device conveniently portable on-the-go. The device has certain hardware and software minimum requirements, which you should know first before buying it.
US Cellular Customer Services
US Cellular customer service system is probably one of the main downfalls of the company according to previous clients. The company offers a wide array of customer service options from email customer service for residential customers to business customer support for companies that are interested or currently working with the products and services of the company. Feedback is also encouraged by the company with Email the Webmaster and General Feedback features. US Cellular store locator is also made accessible to clients who wish to locate the nearest branch of the company within their area. You’ll simply have to input your zip code as well as city or street and select the Find button. The Battery Swap service, however, is a useful service for clients of the company as they can trade their dead batteries with newly charged ones, totally free.
US Cellular can offer US citizens with fast and reliable service for all your telecommunication needs. The upside to the company is their vast and dynamic signal coverage that clients are more than satisfied of. However, their drawbacks are the slow and unhelpful customer support service and the quality of phones they sell, as some have reported the phones to be of less quality and more complex to use.
